Leading in a Diverse and Inclusive Culture

Overview:

A diverse team with unique individual perspectives can deliver exceptional results. Having such a team calls for a leader with an arsenal of inclusive leadership practices and keen self-awareness.

This course gives you deeper insights into yourself, your team, and the benefits of inclusion at all levels in your organization. Through self-assessments, case studies, and proven hands-on activities, you’ll develop competencies and get tools to create an environment fueled by engagement and innovation. In addition, you’ll learn to apply a roadmap that ensures that all are heard, recognized, and appreciated—so productivity can soar.

Who Should Attend?

Managers and leaders who want to promote and lead an increasingly diverse workforce and client base, and promote an inclusive environment; diversity and inclusion leaders; learning and development professionals.

Course Benefits:

• Recognize the issues and value of D&I at the personal, team, and organizational levels
• Become a more inclusive leader by recognizing strengths and growth opportunities for yourself and for others
• Communicate effectively and inclusively in a diverse environment
• Articulate how operating from biases impacts innovation, productivity, and engagement
• Analyze diversity and cultural competencies in the context of talent management
• Harness the power of differences to boost team performance and collaboration
• Manage disagreements, misunderstandings, and conflict

Course Objectives

• Understand the Business Case for Diversity and Inclusion
• Define Diversity and Inclusion and Describe Their Influence on Day-to-Day Interactions and Decision-Making Processes
• Recognize the Manner in Which Culture Impacts Our Behaviors, Beliefs, Perceptions, and Responses to Others
• Understand the Impact of Culture on the Way We Communicate, Build Relationships, and Lead Teams
• Demonstrate the Ability to Engage in Difficult Conversations and Manage Conflict
• Develop Cross-Cultural Competencies and Messaging Skills That Move Us to Commitment and Action
• Develop a Personal Vision to Apply Seminar Learning That Embraces Diversity and Supports an Inclusive Environment

Course Outlines:

Introduction to Diversity and Inclusion

• Establish a Common Language Through Definitions
• Understand the Business Imperative for Diversity and Inclusion in the Workplace
• Reflect on the Multidimensional, Multicultural Aspects of Individual Identity

Bridging Communication Differences

• Identify Communication Style
• Recognize Obstacles That May Hinder Communication
• Apply Listening and Empathy to Bridge Differences
• Understand and Recognize Microinequities
• Initiate a Conversation with Someone Whose Difference You May Be Uncomfortable With

Leading a Successful Multicultural Team

• Identify Strengths and Development Needs Using the Inclusive Leadership Assessment
• Master the Art of Inclusive Meetings
• Develop a Skill for Facilitating Teams’ Ability to Work Effectively Together
• Identify Your Ideal Network to Accomplish Your Goals and Advance Your Career
• Identify Leadership Challenges

Dialogue: Having Difficult Conversations

• Use a Model to Hold Difficult Conversations
• Identify Characteristics of Debate, Discussion, and Dialogue
• Practice Dialogue in Conversations

Your Vision and Plan for an Inclusive Workplace

• Review the Seminar’s Key Tools and Takeaways
• Create an Inclusive Vision for Your Workplace
• Build an Inclusive Leader Action Plan